Frequently asked questions
Didn't find your answer? Write to us from the contact page.
How do I place an order?
Choose a product, select your size and add it to your bag. From the bag, tap "Checkout", choose your address and payment method and complete the order.
What payment methods are available?
You can pay online by bank card (Visa, Mastercard), Apple Pay or Google Pay. Your bonus balance can also be applied.
How long does delivery take?
Usually 24 hours in Baku and 2–4 business days to the regions.
How do I return an item?
Within 14 days of receiving it, send a return request from the order page in your account. The item must be unused with tags intact.
Are the products authentic?
Yes, all products are authentic and checked before going on sale.